Challenge the Process
Every single personal-best leadership case we collected involved some kind of challenge. The challenge might have been an innovative new product, a cutting-edge service, a groundbreaking piece of legislation, an invigorating campaign to get adolescents to join an environmental program, a revolutionary turnaround of a bureaucratic military program, or the start-up of a new plant or business. Whatever the challenge, all the cases involved a change from status quo. Not one person claimed to have achieved a personal best by keeping things the same. All leaders challenge the process.
~ James M. Kouzes and Barry Z. Posner, The Leadership Challenge