Archives For Exploring Leadership Soulutions

Human Factor in Management – Management is about human beings.

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Dreams are not just idle nothings.

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There are no limitations to the mind except those we acknowledge.

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Modifying Employee Behavior

Essentially, it is difficult (if not impossible) to change the behavior of some employees.   Generally speaking, the only way you can hope to modify or change someone’s behavior is by:

  1. Making them aware of their behavior;
  2. Advising them of the impact of their behavior on others;
  3. Creating an environment which requires the person to change, and providing them with the skills/training needed to modify their behavior;
  4. Clearly defining the expected changes and reinforcing the changes in behavior when they are observed;
  5. Confronting the employee each time the employee responds inappropriately. Over time they may realize that you will no longer tolerate their inappropriate behavior;
  6. Clearly defining the consequences for failure to change and invoking the consequences if they fail to change;
  7. Documenting your interview(s).

Communicating Change

To communicate your required behavioral changes, a six part message format can be used. It is designed to get the employees attention, to focus on their behavior, and inform them of the consequences for failure to change.

  1. Describe their behavior.
  2. Describe how their behavior affects the group.
  3. Describe how their behavior affects the coworker who is the recipient of their behavior (if appropriate).
  4. Describe how you feel about their behavior.
  5. Describe your future performance expectations.
  6. Describe the sanctions for failure to change.

And of course, DOCUMENT the conversation and have the employee agree on the behavior changes.

~ This is an excerpt from Working With Difficult Employee Problems, a Mastering Leadership Skills seminar.

R – E – A – L  SUCCESS

I believe that to succeed, a person needs only four things. You can remember them by thinking of the word REAL.

Relationships: The greatest skill needed for success is the ability to get along with other people. It impacts every aspect of a person’s life. Your relationships make you or break you.

Equipping: One of the greatest lessons I’ve learned in life is that those closest to you determine the level of your success. If your dreams are great, you achieve them only with a team.

Attitude: People’s attitudes determine how they approach life say-to-day. Your attitude, more than your aptitude, will determine your altitude.

Leadership: Everything Rises and falls on leadership. If you desire to “lift the lid” on your personal effectiveness, the only way to do it is to increase your leadership skills.

If you dedicated yourself to growing in these four areas, then it doesn’t matter what kind of work you do. You will become successful.

~ John C. Maxwell, Leadership Principles for Graduates

Look To Your External Team. 

To avoid the pitfalls of carrying the world on your shoulders, you also need support from people outside the company to get through it. Your external support team cares about you personally and is far less inclined to judge your actions in the company. Although they lack detailed facts, people you know will can provide insights and advice you don’t get from insiders.

By the time you are facing a crisis, it is too late to form your support team. The time to do so is when things are going smoothly. These people can then know you well, and you feel confident you can count on them when the going gets rough.

Your support team starts with having one person in your life with whom you can be completely open, honest, and vulnerable.

~ Bill George, 7 Lessons for Leading in Crisis


Keep On Keeping On

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“Every adversity, every failure, every heartache carries with it the seed of an equal or greater benefit.”

– Napoleon Hill, Think and Grow Rich

“Why Is This Happening To Me?”

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